Refund & Returns
Return & Refund Policy for MK E-Commerce
At MK E-Commerce, we strive for your satisfaction. If you are not fully satisfied with your purchase, please review our return policy below.
Eligibility for Returns
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Products must be unused, in original packaging, and in resaleable condition.
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First aid supplies (e.g., bandages, wound care) cannot be returned once opened due to hygiene reasons.
Return Process
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Contact us through our website form within 14 days of receiving your order.
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Provide order number and reason for return.
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You will receive instructions for shipping the item back to us.
Refunds
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Refunds are issued to the original payment method within 7–10 business days after we receive the returned product.
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Shipping costs are non-refundable.
Exchanges
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Exchanges are available for defective or damaged items only.
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Contact us through our website form to initiate an exchange.